No matter how big or small, an incident report is a report that specifies any unusual event, injury, trauma and illness.
The reporting of ‘bigger’ incidents is obviously necessary, including but not limited to phone calls to parents to collect sick children and updates after advice from medical professionals. However, you may have also had a number of ‘smaller’ incident reports sent home with your child after a day of childcare.
Don’t stress, incident reports are used as a record of all incidents and are a great benefit to parents and staff for many reasons. Here are a few of the benefits of having a well-managed incident report log:
- Logging Incidents and observations keeps us alert, aware, and responsible.
- More incidents and observations mean more data to analyse and more scope to find any emerging patterns.
- Minor incidents and observations help to guide and inform our practice so we can work to make sure serious incidents do not occur.
- Feedback from incidents keep the centre informed of ongoing areas of concern.
- The insights that are collected are very important for the centre. They help safety, security, environmental, quality and facilitate identification of where additional support is required in order to guarantee that no major incidents happen.
- The frequency of the reports also permits the quantitative analysis. Accidents many times begin and develop from atypical occasions. Thus they themselves provide relatively little information about the possibility of future incidents. In contrast, the more and the higher frequency of incidents, the greater insights they give of human error, systems failure, environmental factors, regulatory weaknesses etc.
- Incident reports remind us of possible hazards. Reporting provides a way to monitor potential problems and root causes as they recur. The documentation of these problems and root causes increases the likelihood that repeating failures will be noticed and corrected before they develop to more serious incidents.
- Incident reporting provides a way to encourage employee participation in improvement whether it’s about safety, quality, environmental or security. Everyone can see that their concerns are treated seriously and are addresses. In the end the culture of improvement can be created with two-way communication and everyone being part of it.
- Incident reporting is a key habit that creates a transparent, trusting and responsible culture
- Each organizational culture has a set of habits, values, thoughts and beliefs. In organization-level development areas such as health, safety, quality and environment, the habits are the keystones that affect our culture the most. In order to create a safety culture, we start by collecting safety observations. To create culture of quality improvement, we start by collecting quality observations, and to raise environmental awareness, we start by collecting environmental observations.